The Privacy Enhancing Privacy Protection Acts protects personal information acquired by Wellora Care (Privacy Act). Personal information comprises sensitive and health information and includes any information or an opinion that identifies you.

In managing personal information acquired from customers, employers, business partners, contributors, members of the public, and Wellora Care individuals, Wellora Care adheres to the Australian Privacy Principles set forth in the Privacy Act (including members, volunteers, employees, delegates, candidates for volunteer work and prospective employees).

To protect your privacy, Wellora Care has its own privacy policy. The Policy can be requested in a hard copy. It explains Wellora Care’ obligations, your rights, the types of information that may be collected by Wellora Care, and how that information will be used.

Individuals’ personal information is collected primarily for the purpose of providing services to them, such as planning, financing, monitoring, and evaluating our services. Your connection with Wellora Care will determine the type of information we gather (e.g. as a client, donor, employer, business partner, employee, volunteer or member, online user of the Wellora Care website). At or near the time we collect any information, you will be provided a collection notice outlining these purposes.

Your personal information may be used to:

•  offer you with a service,
•  report on how funding is used to the government or other funding agencies,
•  process your contribution or purchase and issue receipts,
•  react to your criticism or concerns, and answer any questions about how your gift is utilized or about Wellora Care services, causes, events,         goods, and services that we feel may be of interest to you. 

It may also be used for any other specified reason for which it was sought and for which you were informed in the collection notice, as well as for purposes that are directly connected.

Wellora Care utilizes information in a de-identified manner wherever feasible. Except as authorized or required by the Privacy Act, personal information will not be shared to other parties without your agreement.

Wellora Care will securely store any personal information acquired from individuals and will keep it safe from illegal access or use. All reasonable efforts will be made to ensure that the information provided is accurate and current. A method for seeking access to your personal information and filing a privacy complaint is also included in our Privacy Policy. 

In Australia, a notifiable data breach (NDB) system began on February 22, 2018, and it applies to qualifying data breaches that occur on or after that date. If there is a data breach that is likely to result in serious harm to any individual to whom the information relates, the NDB scheme requires us to notify individuals and the Office of the Australian Information Commissioner. This occurs when personal information is lost or subjected to unauthorized access or disclosure. Some data breaches are exempt from the NDB program.